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Subject: Servqual Year: 2016

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Title: A satisfação de utentes de serviços públicos de saúde: preditores e mediadores
Author: Vinagre, Maria Helena
Language: Portugués
Repository: 73
Subject: Satisfação do doente / Centro de saúde / Serviço público / Qualidade dos serviços / Servqual / DESII / Satisfaction / Healthcare services / Service quality / Emotions

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Title: The research on customer structure characteristics and marketing measures of regional bank agency: a case from the Agricultural Bank of China
Author: Shichuan, Tian
Language: Inglés
Repository: 73
Subject: Agricultural Bank of China / Customer structure / Data mining / Cluster Analysis / Gestão estratégica / Banco / Comportamento do consumidor / Marketing de produtos / Análise de dados / Servqual / China / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais

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Title: Satisfacción del cliente del Servicio de Defensa del Consumidor de la Municipalidad de La Plata
Author: Irigoyen, Alfredo Raúl
Language: Español
Repository: 37
Subject: Ciencias Económicas / municipio / eficiencia / La Plata (Buenos Aires, Argentina) / calidad / consumidor / municipalidad / Servqual / satisfacción

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