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Year: 2018 Subject: Rediseño Repository: 22

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Title: Rediseño del proceso de facturación de contratos múltiples en Gases del Caribe S.A E.S.P a tráves de reingeniería de procesos. / Redesign of the billing process in multiple contracts at Gases del Caribe S.A E.S.P through reengineering process.
Author: Paternina Rosero, Juliana / Espinoza Castaño, Luis Carlos / Cervantes Leal, Laura Vanessa
Language: Español
Repository: 22
Subject: Multifacturación / Reingeniería / Rediseño / Servicios Públicos / Facturación / Reengineering / Redesign / Public Services / Billing / Multifacture

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Title: Rediseño del Proceso de Reclutamiento y Capacitación de un Call Center en Barranquilla / Redesign of the Recruitment and Training Process of a Call Center in Barranquilla
Author: María Fuentes, Andrea Tatiana / Woo Salazar, Luis Alejandro
Language: Español
Repository: 22
Subject: Rediseño / Proceso / Reclutamiento / Capacitación / Reingeniería / Lean Management / Rotación / Call Center / Tiempos / Redesign / Process / Recruitment / Training / Reengineering / Attrition Rate

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