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Year: 2016 Year: 2015 Subject: Simulation Subject: Simulación Subject: ITIL

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Title: Propuesta de Mejoramiento al Proceso de Atención al Usuario en el Service Desk Schlumberger. / Proposal for Improving the Support Process in the Schlumberger Service Desk.
Author: Carabalí Sánchez, Luisa María
Language: Desconocido
Repository: 77
Subject: Mejora Procesos / Simulación / ITIL / Administración Recursos / Service Desk / Process Improvement / Simulation / Resources Management

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