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73
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Bocaranda, C.
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Cordeiro, G. I.
(1)
Laroche, M.
(1)
Rita, P.
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Ueltschy, L.
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Customer satisfaction
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Front‐line employees
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2008
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2016
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Year:
2016
Year:
2008
Document Type:
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Title:
Practical training enters Portuguese universities
Author:
Cordeiro, G. I.
Language:
Inglés
Repository:
73
Acceder
Title:
A Pan-European approach to customer satisfaction: an optimal strategy?
Author:
Ueltschy, L.
/
Laroche, M.
/
Rita, P.
/
Bocaranda, C.
Language:
Inglés
Repository:
73
Subject:
Service quality
/
Customer satisfaction
/
Service firms
/
Service delivery
/
Front‐line employees
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