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Year: 2016 Subject: MODELO SERVQUAL Repository: 73

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Title: The evaluation of service quality in a french hospital
Author: Silvestre, Sofia Avelar
Language: Inglés
Repository: 73
Subject: Quality assessment / SERVQUAL / Health / Avaliação da Qualidade / Saúde

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Title: Avaliação da qualidade de serviço num serviço de internamento de um hospital público em Lisboa
Author: Gouveia, Carma Sofia Carvalho
Language: Portugués
Repository: 73
Subject: Qualidade / Saúde / Qualidade de serviço / SERVQUAL / Quality / Healthcare / Service quality

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