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Repository
73
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Loureiro, S. M. C.
(2)
Breazeale, M.
(1)
Miranda, F.
(1)
Ribeiro, L.
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Subject
Delight
(2)
Arousal
(1)
Customer loyalty
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Customer satisfaction
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Gender
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Hygiene factors
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Online purchase
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Pleasure
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Trust
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2014
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Year:
2014
Subject:
Delight
Language:
Inglés
Repository:
73
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Title:
Who needs delight? The greater impact of value, trust and satisfaction in utilitarian, frequent-use retail
Author:
Loureiro, S. M. C.
/
Miranda, F.
/
Breazeale, M.
Language:
Inglés
Repository:
73
Subject:
Trust
/
Value
/
Customer satisfaction
/
Customer loyalty
/
Delight
/
Hygiene factors
Acceder
Title:
Virtual atmosphere: the effect of pleasure, arousal and delight on word-of-mouth
Author:
Loureiro, S. M. C.
/
Ribeiro, L.
Language:
Inglés
Repository:
73
Subject:
Online purchase
/
Pleasure
/
Arousal
/
Delight
/
Gender
/
Word-of-mouth
Acceder
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