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73
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Batista, Rita Mendes
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Silvino, Pedro Lourenço
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Year:
2010
Document Type:
Tesis
Subject:
Eficácia
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Title:
A proposal to improve marketing efectiveness in a business to business model
Author:
Silvino, Pedro Lourenço
Language:
Inglés
Repository:
73
Subject:
Marketing
/
Eficiência
/
Eficácia
/
Retorno
/
Investimento
/
ROMI
/
Modelação
/
Business
/
Effectiveness
/
Return
/
Modeling
Acceder
Title:
Factores de sucesso para a excelência na prestação de serviço no atendimento não presencial
Author:
Batista, Rita Mendes
Language:
Portugués
Repository:
73
Subject:
Contact center
/
Eficácia
/
Eficiência
/
Excelência do serviço
/
Recursos humanos
/
Desempenho
/
Efficiency
/
Effectiveness
/
Service of excellence
/
Human resources
/
Performance
Acceder
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