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Year:
2009
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Title:
A qualidade de serviços percebida pelos utentes da segurança social em Cabo Verde
Author:
Mendes, Adalberto de Oliveira
Language:
Portugués
Repository:
73
Subject:
Qualidade de Serviços
/
Satisfação do Utente
/
Expectativa
/
Qualidade
/
Service Quality
/
Customer Satisfaction
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Expectations
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Perceived Quality
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