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Year: 2008 Subject: Qualidade Subject: Expectations

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Title: A qualidade de serviços percebida pelos utentes da segurança social em Cabo Verde
Author: Mendes, Adalberto de Oliveira
Language: Portugués
Repository: 73
Subject: Qualidade de Serviços / Satisfação do Utente / Expectativa / Qualidade / Service Quality / Customer Satisfaction / Expectations / Perceived Quality

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