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Title: In the eye of the (fire) storm: better safe or sorry?Author: Neves, Hélder AntónioLanguage: InglésRepository: 73Subject: Online firestorm / Social media crisis / Crisis communication / Crisis management / Marketing / Gestão de reclamações / Facebook / Imagem de marca / Comunicação organizacional / Satisfação do cliente / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Main contribution of iconic attractions towards increasing popularity of tourism destinations: an analysis of twitter posts and locationsAuthor: Imanbay, AnelLanguage: InglésRepository: 73
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Title: Insights on the use and consequences of user-generated content in the context of portuguese luxury hotelsAuthor: Caetano, Ana Rita AmaralLanguage: InglésRepository: 73Subject: Hospitality / Luxury hotels industry / User-generated content / Facebook / Indústria hoteleira / Marketing / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M30 / M31 / Z33 / M Business administration and business economics - Marketing - Accounting - Personnel economics / Z Other special topics
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Title: Costumer journey: a new approach for retailersLanguage: InglésRepository: 73Subject: Customer jorney / Customer experience / Touchpoints / Food Retail / Marketing / Consumidor / Venda a retalho / Comércio alimentar / Estratégias competitivas / Percurso do consumidor / Experiência do consumidor / Pontos de contacto critico / Retalho alimentar / M31 / M37 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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Title: Marketing communication on a non-profit organization: a case study about the activity of a students' union - Associação de Estudantes do ISCTE-IULAuthor: Dias, Jorge Miguel AbreuLanguage: InglésRepository: 73Subject: Non-Profit organizations / Communication marketing / Relationship marketing / Consumer engagement / ISCTE -- Instituto Universitário de Lisboa / Marketing / Estratégias de comunicação / Instituições de ensino / Ensino superior / Estudo de casos / Trabalho de projeto / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / M31 / M Business administration and business economics - Marketing - Accounting - Personnel economics
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