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Query: ORGANIZATIONS Subject: ITIL Document Type: Artículo

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Title: An overlapless incident management maturity model for multi-framework assessment (ITIL, COBIT, CMMI-SVC)
Author: Aguiar, J. / Pereira, R. / Vasconcelos, J. B. / Bianchi, I.
Language: Inglés
Repository: 73
Subject: IT framework / Maturity model / DSR / Incident management / Overlap / ITIL / COBIT / CMMI / Domínio/Área Científica::Ciências Naturais::Ciências da Computação e da Informação

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Title: Defining the semantics of IT Service Management Models Using OWL and SWRL
Author: Valiente, María Cruz / Rodríguez, Daniel / Vicente Chicote, Cristina
Language: Inglés
Repository: 72
Subject: Ontologies / Knowledge representation / Service process modelling / OWL / SWRL / ITSM / ITIL / Ontología / Representación del conocimiento / Servicio de proceso de modelado / Lenguajes y Sistemas Informáticos

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Title: Gobierno de TI en pymes colombianas. ¿mito o realidad? / IT government in colombians SMEs. myth or reality?
Author: Jimeno Gonzalez, Karen Jose / Ariza Colpas, Paola Patricia / Piñeres Melo, Marlon
Language: Español
Repository: 57
Subject: Calder-moir / Corporate governance / ISO 27002 / ISO/IEC 38500 / IT governance / ITGI / ITIL / PyMES

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