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Alvarado-Valencia, J.
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Montoya-Torres, J.
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Tueti, G.
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Customer behavior
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Customer dissatisfaction
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MODELING
Year:
2016
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Artículo
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21
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Inglés
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Title:
Modeling and simulation of customer dissatisfaction in waiting lines and its effects
Author:
Alvarado-Valencia, J.
/
Tueti, G.
/
Montoya-Torres, J.
Language:
Inglés
Repository:
21
Subject:
Customer behavior
/
Hybrid simulation
/
Decision-making modeling
/
Customer dissatisfaction
/
Waiting lines
/
Queue analysis
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