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Subject: Word-of-mouth Language: Inglés Document Type: Artículo

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Title: Wine prestige and experience in enhancing relationship quality and outcomes: wine tourism in Douro
Author: Loureiro, S. M. C. / da Cunha, N. P.
Language: Inglés
Repository: 73
Subject: Relationship quality / Experience / Wines / Customer satisfaction / Consumer satisfaction / Word-of-mouth / Prestige / Wine brand image / Wine brand prestige / Wine consumer experience / Wine image / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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Title: The effect of atmospheric cues and involvement on pleasure and relaxation: The spa hotel context
Author: Loureiro, S.M.C. / Almeida, M. / Rita, P.
Language: Inglés
Repository: 73
Subject: Spa / Atmospheric cues / Relaxation / Involvement / Word-of-mouth / Satisfaction

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Title: Facebook satisfaction and its impacts on fundraising: a case study at a Portuguese non-profit organization
Author: Laureano, R. M. S. / Fernandes, A. L. / Hassamo, S. / Alturas, B.
Language: Inglés
Repository: 73
Subject: NGO / Facebook / Word-of-mouth / Donations / Fundraising / Leigos para o Desenvolvimento / Non-profit organizations

Acceder
Title: Virtual atmosphere: the effect of pleasure, arousal and delight on word-of-mouth
Author: Loureiro, S. M. C. / Ribeiro, L.
Language: Inglés
Repository: 73
Subject: Online purchase / Pleasure / Arousal / Delight / Gender / Word-of-mouth

Acceder
Title: A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments
Author: Ribamar, J. / Horst ter, E. / Molina, G. / Losada, M. / Amado, M.
Language: Inglés
Repository: 21
Subject: Customer experience / Peer-to-peer interaction / Retail / Word-of-mouth / Bayesian methodology

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