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Subject: Turnover Year: 2012 Year: 2010 Language: Portugués Document Type: Tesis

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Title: Serviço de apoio ao cliente – o add-on dos serviços partilhados
Author: Oliveira, Diogo de Freitas
Language: Portugués
Repository: 73
Subject: Serviços partilhados / Serviço ao cliente / Turnover / Contact center / Shared services / Customer service

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