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Bravo Morales, Mercedes
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Title:
Lealtad en el Aire: Factores Reales y Ficticios de la Formacion de Lealtad del Pasajero de Líneas Aereas
Author:
Bravo Morales, Mercedes
/
Zamora Gonzalez, Jorge
/
Vasquez-Parraga, Arturo Z.
Language:
Español
Repository:
27
Subject:
Customer Loyalty
/
Commitment
/
Loyalty Programs
/
Trust
/
Satisfaction
/
Airline Passenger
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