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Carvalho, Carlos José Afonso de
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Title:
Reestruturação do atendimento ao cidadão na administração pública : o caso da implementação de uma ferramenta de service desk no Instituto da Mobilidade e dos Transportes, I.P.
Author:
Carvalho, Carlos José Afonso de
Language:
Portugués
Repository:
73
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Administração pública
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E-government
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TIC
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Service desk
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Design thinking
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IMT
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