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73 (3)

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Author

Campos, Diana Rodrigues (1)
Shichuan, Tian (1)
Xinya Pei (1)

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Servqual (3)
China (2)
Agricultural Bank of China (1)
Análise de dados (1)
Banco (1)
Cluster Analysis (1)
Comportamento do consumidor (1)
Cuidados de saúde (1)
Customer structure (1)
Data mining (1)

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Subject: Servqual Year: 2019

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Title: Patient satisfaction survey based on SERVQUAL scale in China
Author: Xinya Pei
Language: Inglés
Repository: 73
Subject: Healthcare service / Patient satisfaction / The needs of patients / The tertiary hospital / Gestão de empresas / Serviço de saúde / Cuidados de saúde / Satisfação do doente / Servqual / Estabelecimento hospitalar / China / Domínio/Área Científica::Ciências Sociais / I11 / I12 / I Health, education, and welfare

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Title: Qualidade do serviço em hotelaria: estudo de caso: Santana Hotel & Spa****
Author: Campos, Diana Rodrigues
Language: Portugués
Repository: 73
Subject: Qualidade dos serviços / Marketing de serviços / Turismo / Hotelaria / Estudo de casos / Trabalho de projeto / Quality of service / Servqual / Tourism / Hospitality / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M10 / L83 / M Business administration and business economics - Marketing - Accounting - Personnel economics / L Industrial organization

Acceder
Title: The research on customer structure characteristics and marketing measures of regional bank agency: a case from the Agricultural Bank of China
Author: Shichuan, Tian
Language: Inglés
Repository: 73
Subject: Agricultural Bank of China / Customer structure / Data mining / Cluster Analysis / Gestão estratégica / Banco / Comportamento do consumidor / Marketing de produtos / Análise de dados / Servqual / China / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais

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