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Subject:
Servicio
Subject:
Calidad
Year:
2013
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Title:
Conceptos generales y análisis de eventos adversos de la atención de salud en Colombia
Author:
Castro Barraza, Adalberto De Jesus
Language:
Español
Repository:
57
Subject:
Eventos adversos
/
Atención
/
Salud
/
Seguridad
/
Calidad
/
Servicio
/
Normatividad
/
Paciente
/
Adverse events
/
Care
/
Health
/
Safety
/
Quality
/
Service
/
Standardization
/
Patient
Acceder
Title:
Modelo de gestión de la calidad en el servicio al cliente: propuesta para las grandes superficies / Model of Quality Management in Customer Service: Proposal for Hypermarkets
Author:
Uribe Macías, Mario Enrique
Language:
Español
Repository:
40
Subject:
Servicio
/
Calidad
/
Sistema de Gestión de la Calidad
/
Grandes Superficies
/
Service
/
Quality
/
Quality Management System
/
Hypermarkets
Acceder
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