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Subject: Services Year: 2016 Language: Inglés

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Title: Corporate reputation in B2B service customers: the effect on word of mouth, loyalty intentions and trust
Author: Lourenço, Ana Filipa Mendes
Language: Inglés
Repository: 73
Subject: Corporate reputation / B2B / Customers / Services / Customer behaviour / Comportamento / Cliente / Empresa de serviços / Marketing / Domínio/Área Científica::Ciências Sociais::Economia e Gestão

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Title: Sliming lead times in courts of law: a case study
Author: Martins, A. / Crespo de Carvalho, J.
Language: Inglés
Repository: 73
Subject: Courts of law / Services / Theory of constraints / Time

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