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Subject: Services Year: 2015 Year: 2014

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Title: A gestão das operações nos serviços: caso de estudo pedagógico no double tree by Hilton Lisbon-Fontana Park Hotel
Author: Domingues, Marta Rodrigues
Language: Portugués
Repository: 73
Subject: Serviços / Gestão das operações / Hotel / Clientes / Services / Operations management / Customers

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Title: Application of lean thinking tools to municipal services
Author: Eira, Inês Sofia Oliveira da
Language: Inglés
Repository: 73
Subject: Lean thinking / Services / Process activity mapping / Municipalities

Acceder
Title: Qualidade de servicos na industria dos dispositivos medicos: o caso depuy synthes spine
Author: Filipe, Ana Rita Catarino
Language: Portugués
Repository: 73
Subject: Quality / Services / Customer satisfaction / Medical Devices Industry / Satisfação do cliente / Qualidade / Serviços / Indústria dos dispositivos médicos

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Title: Gestão das operações nos serviços: caso de estudo pedagógico sobre o hotel areias do seixo
Author: Gomes, Ana Rita Santos
Language: Portugués
Repository: 73
Subject: Gestão de operações / Prestação de serviços / Hotelaria / Caso de estudo pedagógico / Operations management / Services / Hotel / Case study pedagogical

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