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Subject: Service Quality Language: Inglés

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Title: Surfscholar business plan: quality reigns supreme
Author: Einstein, Samuel
Language: Inglés
Repository: 73
Subject: Empresa de serviços / Marketing de serviços / Desporto / Estudante estrangeiro / Ensino superior / Plano de negocios / Trabalho de projeto / Service / Quality / Higher Education / Word of Mouth Communication / Domínio/Área Científica::Ciências Sociais

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Title: Achieving hostel guest satisfaction : customer experience approach
Author: Pietrasz, Alicja
Language: Inglés
Repository: 73
Subject: Hostel / Expectations / Service / Satisfaction / Pousada / Expetativas / Serviço / Satisfação

Acceder
Title: Measuring perceived service quality at travel agency best travel
Author: Gaprindashvili, Sopio
Language: Inglés
Repository: 73
Subject: Avaliação da qualidade / Serviços / Servperf / Agência de viagens / Quality assessment / Service / Travel agency

Acceder
Title: Logistics and supply chain management: an area with a strategic service perspective
Author: Crespo de Carvalho, J. / Silva, J. / O'Neill, H.
Language: Inglés
Repository: 73
Subject: Logistics / Supply Chain Management / Relations / Goods / Service

Acceder
Title: The moderating role of just-in-time on sociotechnical practices' effect over quality and workers' health
Author: Guilherme Tortorella, Luz / Fettermann, Diego C. / Pineres Castillo, Aurora Patricia / Gaiardelli, Paolo
Language: Inglés
Repository: 57
Subject: Just-in-time (JIT) / Quality / Sociotechnical (ST) practices / Workers' health

Acceder
Title: Incidencia en las ventas de una empresa de Telecomunicaciones en la ciudad de Barranquilla / Sales affectation in a Telecommunications Company from Barranquilla
Author: CAMARGO, GLORIA / Troncoso Palacio, Alexander Humberto
Language: Inglés
Repository: 57
Subject: Quality / Isolation / Customer service

Acceder
Title: Perception of trust and commitment in the financial sector in Bogota (Colombia)
Author: Zarate Arevalo, Andres Felipe / Lis Gutierrez, Jenny Paola / Gaitan Angulo, Mercedes / Laverde Rojas, Henry / Viloria Silva, Amelec Jesus
Language: Inglés
Repository: 57
Subject: Financial sector / Ommitment / Quality / Relationship / T~ustc

Acceder
Title: Análisis de causas de ineficiencias en servicio al cliente / Analysis of inefficiencies in customer service
Author: Alarcón-Mendoza, Valentina / Sarmiento-Campo, Wendy / Mejía-Quiñones, Jaime / Castaño-Álvarez, Álvaro / Troncoso Palacio, Alexander Humberto
Language: Inglés
Repository: 57
Subject: Quality / Customer service / Quality tools / Control charts / Ishikawa diagram / Process capacity

Acceder
Title: A systematic procedure to combine the integral management systems in a services sector company
Author: Escorcia Cardernas, Yulineth / Valencia Ochoa, Guillermo Eliecer / Acevedo, Carlos H.
Language: Inglés
Repository: 57
Subject: Environment / Industrial Safety / Management System / Occupational Health / Quality / Standards

Acceder
Title: Optimization of factors that influence the “settlement” of the concrete in mixer transport
Author: Parody, Alexander / Ávila, Abel / Gaitán González, Mercedes / Galofre, Marjorie / Wilches Cuadros, María Angélica / Ramírez, Leila / Neira Rodado, Dionicio / Silva, Jesús
Language: Inglés
Repository: 57
Subject: Settlement / Concrete / Quality / Customer satisfaction / Regression model

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