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Title: High tech meets high touch in upscale hotelsAuthor: Brochado, A. / Rita, P. / Margarido, A.Language: InglésRepository: 73
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Title: Do loyalty cards enhance loyalty in the pharmaceutical sector?Author: Marques, S. H. / Cardoso, M. G. M. S. / Lindeza, A. C. A.Language: InglésRepository: 73
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Title: Quality of life, subjective well-being and democratic consolidation in EcuadorAuthor: Martin, J. C. / Casanova, J. L. / Viñán, C.S.Language: InglésRepository: 73Subject: Satisfaction / Quality of life / Social welfare / Fuzzy logic / TOPSIS
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Title: European tourist perspective on destination satisfaction: a business analytics approachAuthor: Vieira, Lisa Maria LuísLanguage: InglésRepository: 73
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Title: Impacts and determinants of clinical knowledge transfer to patients: the case of KoaAuthor: Huang XimouLanguage: InglésRepository: 73Subject: Knowledge transfer / Knee Osteoarthritis (KOA) / Theory of Planned Behavior (TPB) / General practitioner / Satisfaction / Doctor-patient relationship / Gestão do conhecimento / Transferência de conhecimentos / Relação médico-doente / Satisfação do doente / Doença crónica / Pessoa idosa / Gestão da saúde / China / Domínio/Área Científica::Ciências Sociais::Economia e Gestão
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Title: Website quality elements and online shopper behaviour: adapting the unified theory of acceptance and use of technology to fashion retailers' websitesAuthor: Cavallero, LuisaLanguage: InglésRepository: 73Subject: Website quality / Unified theory of acceptance and use of technology (UTAUT) / Trust / Online customer reviews / Satisfaction / Word-of-mouth / Marketing / Indústria do vestuário / Moda / Página web / Comportamento do consumidor / Satisfação do cliente / Domínio/Área Científica::Ciências Sociais::Economia e Gestão
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Title: How customer experience attributes influence customer satisfaction and online bank credibilityAuthor: Loureiro, S. M. C. / Ferreira, E. S.Language: InglésRepository: 73Subject: Customer experience / Generation upsilon / Credibility / Satisfaction / Banking sector
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