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Jiménez Guastay, César Felipe
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Medina Carrión, María Soledad
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ALTERNATIVAS DE MEJORA DE SERVICIOS.
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AUDITORÍA DE SERVICIOS AL CLIENTE
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Subject:
SERVQUAL
Subject:
CALIDAD
Year:
2009
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Title:
Proyecto de auditoría de servicios a pacificard s.a. en la ciudad de Guayaquil.
Author:
Jiménez Guastay, César Felipe
/
Medina Carrión, María Soledad
/
Ortega Poveda, Gabriela Geovanna
Language:
Español
Repository:
28
Subject:
AUDITORÍA DE SERVICIOS AL CLIENTE
/
CALIDAD
/
SERVQUAL
/
ALTERNATIVAS DE MEJORA DE SERVICIOS.
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