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73
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Ferreira, Carina Rôlo
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Pinho, Jacqueline Marques Soares Romão
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SERVQUAL
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Farmácia comunitária
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Subject:
SERVQUAL
Language:
Portugués
Document Type:
Tesis
Year:
2012
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Title:
A qualidade do serviço nas farmácias comunitárias: expectativas e percepções dos clientes
Author:
Ferreira, Carina Rôlo
Language:
Portugués
Repository:
73
Subject:
Qualidade do serviço
/
Farmácia comunitária
/
SERVQUAL
/
Service quality
/
Pharmacy
Acceder
Title:
Qualidade de serviço no setor do retalho: estudo de caso de um supermercado
Author:
Pinho, Jacqueline Marques Soares Romão
Language:
Portugués
Repository:
73
Subject:
Qualidade
/
Serviços
/
SERVQUAL
/
Retalho
/
Quality
/
Service
/
Retail
Acceder
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