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Subject: SERVQUAL Subject: Pharmacy Language: Portugués Document Type: Tesis Year: 2009

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Title: A qualidade do serviço nas farmácias comunitárias: expectativas e percepções dos clientes
Author: Ferreira, Carina Rôlo
Language: Portugués
Repository: 73
Subject: Qualidade do serviço / Farmácia comunitária / SERVQUAL / Service quality / Pharmacy

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