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Subject: SERVPERF Year: 2013

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Title: Avaliação da qualidade percebida dos serviços académicos de uma universidade portuguesa
Author: Oliveira, Ana Cristina dos Santos
Language: Portugués
Repository: 73
Subject: Qualidade do serviço / SERVPERF / Ensino superior / Serviços académicos / Service quality / Higher education / Student administration office

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