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Trigueiro, Flávia Dineia da Costa
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Retenção
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2013
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2014
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Tesis
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Title:
Os limites da flexibilidade laboral: estudo de caso em serviços de contact center
Author:
Trigueiro, Flávia Dineia da Costa
Language:
Portugués
Repository:
73
Subject:
Contact center
/
Flexibilidade laboral
/
Rotatividade
/
Retenção
/
Competências
/
Gestão de recursos humanos
/
Labour flexibility
/
Turnover
/
Retention
/
Skills
/
Human resource management
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