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Subject: Retenção Repository: 73 Language: Portugués Year: 2013

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Title: Os limites da flexibilidade laboral: estudo de caso em serviços de contact center
Author: Trigueiro, Flávia Dineia da Costa
Language: Portugués
Repository: 73
Subject: Contact center / Flexibilidade laboral / Rotatividade / Retenção / Competências / Gestão de recursos humanos / Labour flexibility / Turnover / Retention / Skills / Human resource management

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Title: O marketing relacional do Ford Fiesta
Author: Collaço, Luís Filipe de Menezes
Language: Portugués
Repository: 73
Subject: Paradigma / Interacção / Expectativa / Retenção / Paradigm / Interaction / Expectation / Retention

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