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21
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Losada, M.
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Molina, G.
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Amado, M.
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Horst ter, E.
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Ribamar, J.
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Bayesian methodology
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Customer experience
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2019
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Subject:
Retail
Language:
Inglés
Document Type:
Artículo
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21
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Title:
A Bayesian examination of the relationship of internal and external touchpoints in the customer experience process across various service environments
Author:
Ribamar, J.
/
Horst ter, E.
/
Molina, G.
/
Losada, M.
/
Amado, M.
Language:
Inglés
Repository:
21
Subject:
Customer experience
/
Peer-to-peer interaction
/
Retail
/
Word-of-mouth
/
Bayesian methodology
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