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Subject: Receiver Subject: Control Subject: Complain Language: Español Year: 2019

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Title: Rediseño del proceso de atención y gestión de PQ de la Gerencia de Responsabilidad Social Empresarial de Gecelca S.A. E.S.P. a través de la metodología Seis Sigma / Redesign of service and managment of requests and complaints process in Gecelca P.S.C., applying the Six Sigma Methodology
Author: Fontalvo Arenas, Alberto Junior / Pacheco López, Alexandra
Language: Español
Repository: 22
Subject: Solicitud / Peticionario / Receptor / Mejora / Control / Petición / Queja / Tiempo de respuesta / Responding time / Complain / Request / Controling / Improving / Receiver / Petitioner

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