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Subject: Quality of Service Year: 2012 Document Type: Tesis Language: Inglés

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Title: Measuring perceived service quality at travel agency best travel
Author: Gaprindashvili, Sopio
Language: Inglés
Repository: 73
Subject: Avaliação da qualidade / Serviços / Servperf / Agência de viagens / Quality assessment / Service / Travel agency

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Title: Quality assessment of a 3D mobile video service
Author: Monteverde Almela, José Ramón
Language: Inglés
Repository: 72
Subject: Mobile video / 3D / Quality / Ingeniería Telemática

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Title: EFQM model's implementation, in ANAM's case
Author: Freitas, Alice Isabel Rocha e
Language: Inglés
Repository: 73
Subject: TOM / EFQM / Excellence / Quality / Excelência / Qualidade

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