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Subject: Quality Subject: Qualidade Subject: Satisfação Subject: Fidelização Subject: Loyalty Subject: Banca Document Type: Tesis Language: Portugués Year: 2010

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Title: A imagem do sector bancário junto dos universitários: o caso do ISCTE
Author: Alves, Ana Catarina Gouveia
Language: Portugués
Repository: 73
Subject: Imagem / Satisfação / Fidelização / Qualidade / Serviços / Banca / Image / Satisfaction / Loyalty / Service / Quality / Banking

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