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Qualidade de serviço
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Title:
Os instrumentos de qualidade no desempenho das organizações públicas: o caso da NUT III Oeste
Author:
Caetano, Marlene Maria Carvalho Ribeiro
Language:
Portugués
Repository:
73
Subject:
Política de qualidade
/
Qualidade
/
Instrumentos de gestão da qualidade e gestão autárquica
/
Quality policy
/
Quality
/
Quality management instruments and municipal management.
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