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Serna Gómez, Humberto
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Title:
Auditoría del servicio. Cómo medir y satisfacer las necesidades del cliente
Author:
Serna Gómez, Humberto
Language:
Español
Repository:
21
Subject:
Auditoria del servicio
/
Servicio al cliente
/
Empresas
/
Productos
/
Costos
/
Ventaja competitiva
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