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Subject: Municipalities Year: 2014 Document Type: Tesis Language: Inglés Repository: 73

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Title: Perceived determinants of the managerial effectiveness of performance measurement in municipalities
Author: Ralha, João Carlos Veloso Gonçalves
Language: Inglés
Repository: 73
Subject: Eficácia gestionária / Apoio dos interessados / Medição do desempenho / PLS-PM / Municípios / Managerial effectiveness / Stakeholders / Support / Performance measurement / Municipalities

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Title: Application of lean thinking tools to municipal services
Author: Eira, Inês Sofia Oliveira da
Language: Inglés
Repository: 73
Subject: Lean thinking / Services / Process activity mapping / Municipalities

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