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Cárdenas Briceño, Carol Viviana
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Subject:
Monitoring
Subject:
Diagnosis
Language:
Español
Document Type:
Tesis
Year:
2017
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Title:
Implementación y seguimiento de un sistema de gestión de incidentes (tickets) para el manejo de reportes, fallas y reclamos en el área de soporte técnico
Author:
Cárdenas Briceño, Carol Viviana
Language:
Español
Repository:
50
Subject:
Incidente o Reporte
/
Ticket
/
Centro de Soporte Técnico
/
Help Desk
/
Diagnóstico
/
Diagnosis
/
Registro
/
Registry
/
Centro de Llamadas
/
Call Center
/
Seguimiento
/
Tracing
/
Monitoreo
/
Monitoring
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