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Correia, Liliane Patrícia Lopes
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M Business administration and business economics - Marketing - Accounting - Personnel economics
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Subject:
Marca comercial
Repository:
73
Year:
2021
Year:
2020
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Inglés
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Title:
The effect of company responses to social media negative word of mouth: a text mining approach
Author:
Correia, Liliane Patrícia Lopes
Language:
Inglés
Repository:
73
Subject:
NWOM
/
Response satisfaction
/
Online
/
Consumer behaviour
/
Satisfação de resposta
/
Comportamento do consumidor
/
Marketing
/
Marca
/
Satisfação do cliente
/
Rede social
/
M31
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M38
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M Business administration and business economics - Marketing - Accounting - Personnel economics
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