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73
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Barnabé, Andreia Filipa Venâncio Marujo
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Farisa, Almira
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M Business administration and business economics - Marketing - Accounting - Personnel economics
(2)
M30
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M31
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Word-of-mouth
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Comportamento do consumidor
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Comércio eletrónico
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Domínio/Área Científica::Ciências Sociais::Economia e Gestão
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Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
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E-service quality
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Electronic word-of-mouth
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Subject:
M31
Subject:
M30
Subject:
Word-of-mouth
Year:
2018
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2020
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Title:
The impact of online negative word-of-mouth on consumers in the sports shoes industry
Author:
Barnabé, Andreia Filipa Venâncio Marujo
Language:
Inglés
Repository:
73
Subject:
Word-of-mouth
/
Negative word-of-mouth
/
Electronic word-of-mouth
/
Social media
/
Gestão de empresas
/
Marketing relacional
/
Rede social
/
Facebook
/
Indústria do calçado
/
Marca comercial
/
Satisfação do consumidor
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
/
M30
/
M31
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
Title:
An assessment of e-service quality, customer satisfaction, and customer trust on customer behavior in online shopping
Author:
Farisa, Almira
Language:
Inglés
Repository:
73
Subject:
E-service quality
/
customer satisfaction
/
Repurchase intention
/
Word-of-mouth
/
Site revisit
/
Gestão
/
Comércio eletrónico
/
Qualidade dos serviços
/
Satisfação do cliente
/
Comportamento do consumidor
/
Indonésia
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
/
M30
/
M31
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
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