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Subject: Lisbon Hostels Subject: Hostels Document Type: Tesis Language: Portugués

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Title: A qualidade do serviço nos hostels de Lisboa: impacto na satisfação e lealdade dos hóspedes
Author: Lima, Rita Dias
Language: Portugués
Repository: 73
Subject: Hostels / Qualidade do Serviço / Satisfação / Lealdade / Service quality / Satisfaction / Loyalty

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Title: O mercado dos hostels: análise e estratégia de expansão de um caso de sucesso
Author: Coelho, Ivan Miguel Pinheiro Pacheco
Language: Portugués
Repository: 73
Subject: Marketing de Serviços / Marketing turístico / Hostels / Experiência do cliente / Services marketing / Tourism marketing / Customer experience

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Title: A importância do word-of-mouth no mercado dos hostels: o caso do the independente hostel & suites
Author: Santos, Filipa da Silva Lúcio Duarte
Language: Portugués
Repository: 73
Subject: Marketing de serviços / Estratégia / Hostels / Lisboa / Word-of-mouth / Service marketing / Strategy / Lisbon Hostels

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