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Muriel Agudelo, Mauricio
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Atención al cliente
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Inbound Marketing
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Title:
Modelamiento y simulación de un método para mejorar el nivel de servicio en la atención a los clientes de un call center
Author:
Muriel Agudelo, Mauricio
Language:
Español
Repository:
56
Subject:
Atención al cliente
/
Centros de atención al cliente
/
Marketing
/
Process improvement
/
Mercadeo
/
Mejoramiento de procesos
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