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Subject:
ITIL
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eTOM
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Cobit
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2019
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Title:
Propuesta de estrategia metodológica para la optimización de los procesos operacionales en las aerolíneas de Colombia: caso de estudio Avianca
Author:
Carreño Ávila, Diego Andrés
Language:
Español
Repository:
40
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Propuesta metodologica
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Aviación comercial
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Sector aeronautico
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Marcos de referencia
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ITIL
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Cobit
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eTOM
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ISO 20000
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Optimización procesos operacionales
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Methodological proposal
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Commercial Aviation
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Aeronautics sector
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International benchmarks
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Optimization of operational processes
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