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Title: Patient satisfaction survey based on SERVQUAL scale in ChinaAuthor: Xinya PeiLanguage: InglésRepository: 73Subject: Healthcare service / Patient satisfaction / The needs of patients / The tertiary hospital / Gestão de empresas / Serviço de saúde / Cuidados de saúde / Satisfação do doente / Servqual / Estabelecimento hospitalar / China / Domínio/Área Científica::Ciências Sociais / I11 / I12 / I Health, education, and welfare
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Title: Value based healthcare delivery in China: exploratory studyAuthor: Wang CanghongLanguage: InglésRepository: 73
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Title: "Internet Plus" medical services based on total quality management theory: an empirical research in public hospital outpatient services in Guangzhou, ChinaAuthor: Huang YingfengLanguage: InglésRepository: 73Subject: Total quality management / Internet medical service / Improvement / Medical treatment dilemma / Gestão da qualidade / Qualidade em saúde / Estabelecimento hospitalar público / Relação médico-doente / Cuidados ambulatórios / Internet / China / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M15 / I12 / M Business administration and business economics - Marketing - Accounting - Personnel economics / I Health, education, and welfare
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Title: Relationship between patient safety culture and safety performance in nursingAuthor: Hu ShaohuaLanguage: InglésRepository: 73Subject: Patient safety culture / Patient safety performance / Patient safety behavior / Nursing management / Cultura organizacional / Desempenho organizacional / Gestão da saúde / Enfermagem / China / Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais / I10 / I12 / M12 / I Health, education, and welfare / M Business administration and business economics - Marketing - Accounting - Personnel economics
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