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Subject: Experience Year: 2010

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Title: Estratégia de optimização da experiência do cliente numa marca de energia eléctrica em mercado liberalizado: projecto – empresa: edp5D
Author: Lisboa, Diana David
Language: Portugués
Repository: 73
Subject: Emoção / Envolvimento / Proximidade / Experiência / Diferenciação / Emotion / Involvement / Proximity / Experience / Differentiation

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Title: Corporate Governance of Banks: The Colombian Experience
Author: Pombo, C. / Gutiérrez, L.H.
Language: Inglés
Repository: 21
Subject: Corporate governance / Banks / Colombia / Experience / Anti-Crisis paradigms / New Institutional

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