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73 (1)

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Pereira, Maria Rita Estrela Maggioli Esteves (1)

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Comportamento do consumidor (1)
Comércio eletrónico (1)
Consumer satisfaction (1)
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E-commerce (1)
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2017 (1)

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Subject: Erro Document Type: Tesis Repository: 73 Language: Inglés

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Title: E-commerce: online consumer, service failures and the service paradox
Author: Pereira, Maria Rita Estrela Maggioli Esteves
Language: Inglés
Repository: 73
Subject: Comércio eletrónico / Erro / Comportamento do consumidor / Preferência do consumidor / Satisfação do consumidor / Portugal / E-commerce / Retail / Consumer satisfaction / Purchasing behavior / Domínio/Área Científica::Ciências Sociais

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