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Repository
73
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Author
Ferro, Tiago José Maniés
(1)
Neves, Mariana Sequeira
(1)
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Subject
Engagement
(2)
Online reviews
(2)
Satisfação do consumidor
(2)
Turismo
(2)
Bermudas
(1)
Comportamento do consumidor
(1)
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Consumer engagement
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2019
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Tesis
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Subject:
Engagement
Subject:
Turismo
Document Type:
Tesis
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Title:
Exploring customer interaction and management response in luxury hospitality through online reviews in social media
Author:
Neves, Mariana Sequeira
Language:
Inglés
Repository:
73
Subject:
Social media marketing
/
Online consumer reviews
/
Management response
/
Consumer engagement
/
Electronic word-of-mouth
/
Hospitality and tourism
/
Luxury hospitality
/
Online reviews
/
Resposta dos hóteis
/
Hotelaria de luxo
/
Marketing relacional
/
Turismo
/
Hotelaria
/
Satisfação do consumidor
/
Engagement
/
Comunicação interativa
/
Comunidade virtual
/
Londres -- Inglaterra
/
Domínio/Área Científica::Ciências Sociais::Outras Ciências Sociais
Acceder
Title:
How tourists perceive two island destinations with identical culture, but different demographic characteristics, through social networking sites?: the case of Madeira and Bermuda
Author:
Ferro, Tiago José Maniés
Language:
Inglés
Repository:
73
Subject:
Online reviews
/
Tourism experience model
/
Netnography
/
Text mining
/
Turismo
/
Rede social
/
Data mining
/
Comportamento do consumidor
/
Satisfação do consumidor
/
Engagement
/
Gestão de marketing
/
Ilha da Madeira -- Arquipélago da Madeira
/
Bermudas
/
Domínio/Área Científica::Ciências Sociais::Economia e Gestão
/
M31
/
M Business administration and business economics - Marketing - Accounting - Personnel economics
Acceder
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