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Title:
Auditoría del servicio. Cómo medir y satisfacer las necesidades del cliente
Author:
Serna Gómez, Humberto
Language:
Español
Repository:
21
Subject:
Auditoria del servicio
/
Servicio al cliente
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Empresas
/
Productos
/
Costos
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Ventaja competitiva
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