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Batista, Rita Mendes
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Subject:
Efficiency
Subject:
Desempenho percepcionado
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Title:
Factores de sucesso para a excelência na prestação de serviço no atendimento não presencial
Author:
Batista, Rita Mendes
Language:
Portugués
Repository:
73
Subject:
Contact center
/
Eficácia
/
Eficiência
/
Excelência do serviço
/
Recursos humanos
/
Desempenho
/
Efficiency
/
Effectiveness
/
Service of excellence
/
Human resources
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