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28
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Alvarado Cuadros, Maria De Los Angeles
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Castillo Macias, Javier Andres
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Paredes, José Vicente
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CENTRO DE CONTACTOS
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CONTACT STORE
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ESPOL
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EVOLUTION
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HÍBRIDO
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IP OFFICE
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IVR
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2013
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Subject:
EVOLUTION ERLANG
Repository:
28
Document Type:
Artículo
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Title:
Diseño de un centro de contactos híbrido
Author:
Alvarado Cuadros, Maria De Los Angeles
/
Castillo Macias, Javier Andres
/
Paredes, José Vicente
Language:
Español
Repository:
28
Subject:
ESPOL
/
CENTRO DE CONTACTOS
/
HÍBRIDO
/
IP OFFICE
/
EVOLUTION
/
CONTACT STORE
/
VOICEMAIL PRO
/
IVR
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