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Subject: Desempenho escolar Language: Portugués Year: 2015 Year: 2016

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Title: Análise de acordos de serviço no sector da distribuição de frutícolas e hortícolas
Author: Martins, Patrícia Alexandra Silva
Language: Portugués
Repository: 73
Subject: Serviço a clientes / Acordo de nível de serviço / Desempenho / Costumer service / Service level agreement / Performance

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