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Title:
Análise de acordos de serviço no sector da distribuição de frutícolas e hortícolas
Author:
Martins, Patrícia Alexandra Silva
Language:
Portugués
Repository:
73
Subject:
Serviço a clientes
/
Acordo de nível de serviço
/
Desempenho
/
Costumer service
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Service level agreement
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Performance
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